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Updating Your KYC Details After Approval

Steps to update your KYC information on PadiePay if your personal details change.

If your personal details, such as your name or ID number, change after your KYC has been approved, you can request an update on PadiePay.

Our team will review your request and update your information promptly, ensuring your account remains current and compliant.

If your personal details change (e.g., name or ID number), you can request a KYC update:

  • Go to Profile > Support.
  • Select KYC Update Request.
  • Provide the reason for the update.
  • Upload any new or supporting documents.
  • Our team will review and update your information within 24–48 hours.
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PadiePay is a trademark of PadiePay Global Payments Limited (USA, UK, Canada) and Crossanct Limited (Nigeria)

PadiePay Global Payments Inc, is registered and regularised in Canada by the Financial Transactions and Report Analysis Centre of Canada as a Money Service Business.

PadiePay Global Payments Inc is also registered in the United States as a Money Service Business with the United States Financial Crimes Enforcement Network (FinCEN).

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